Steven Rosenbaum on curation, community and the future of news

Filtering for curation…Today, the idea of journalist as curator is front and center, as the tools to make and tell stories are now in the hands of anyone with a cell phone, laptop or desktop computer.

The old barriers to entry—the cost of a printing press or a broadcast tower—have evaporated. Of course, this change doesn’t come without a price….

People are clearly overwhelmed by the growing volume and weight of digital content and messaging that they feel compelled to process…. Continue reading

Maria Popova: content curation is a new kind of authorship

New tools in general, and Twitter in particular, greatly challenge the binary dichotomy of attention as something that is either given or taken away, distracted. Instead, these tools allow us to direct attention to destinations where it can be sustained with more concentration and immersion.

They offer a wayfinding system that is, on the whole, the polar opposite of traditional media’s: While “old media” fought against the scarcity of information, new media are fighting the overabundance of information….

people to discover the most relevant, interesting, and impactful information, in any medium, and then relate it to other information in a networked ecosystem of meaning that helps us better understand the world and each other…. Continue reading

Sustaining democracy in the digital age

From the Knight Commission on the Information Needs of Communities:

America needs “informed communities,” places where the information ecology meets people’s personal and civic information needs.

This means people have the news and information they need to take advantage of life’s opportunities for themselves and their families. They need information to participate fully in our system of self-government, to stand up and be heard.

Continue reading

Rise of the networked enterprise

“McKinsey’s new survey research finds that companies using the Web intensively gain greater market share and higher margins…

“A new class of company is emerging — one that uses collaborative Web 2.0 technologies intensively to connect the internal efforts of employees and to extend the organization’s reach to customers, partners, and suppliers. We call this new kind of company the networked enterprise.

“Results from our analysis of proprietary survey data show that the Web 2.0 use of these companies is significantly improving their reported performance. In fact, our data show that fully networked enterprises are not only more likely to be market leaders or to be gaining market share but also use management practices that lead to margins higher than those of companies using the Web in more limited ways.”

Investigating crowd-driven, symbiotic innovation

“The internet has caused an economic shift every bit as important as the Industrial or Agricultural Revolutions. Thousands of bottom-up solutions are leveraging mobile and social media, open-source values, collective intelligence and other emerging patterns.

“These crowd-driven innovations are combining – symbiotically — into a truly novel way of living and doing business.

“Symbionomics is part online media project, and part feature length documentary film. We intend to highlight the emerging patterns, cultural trends and business models that will take us into a deeper relationship with wealth.”

Order is in the eye of the tagger

From David Weinberger’s introduction to Everything is Miscellaneous (2007).

The majority of taggers may tag “las vegas” as “vacation,” but those who think of it as “sodom” can find their way through the data as well.

That’s the big change the rise of the miscellaneous brings. We’re adding massive amounts of metadata — tags, links, playlists, even taxonomies — to all of the resources available on the web without prior planning and coordination, making a huge mess. But, that mess actually enhances the available ways we can find and make sense of what’s available to us. All that unplanned metadata lets us pull pieces together, and then it helps us contextualize and understand those pieces.

Until we started digitizing everything, we organized either the physical things themselves (what Everything Is Miscellaneous refers to as the first order of order) or we physically separated the information about the things and organized that (the second order): Think of books and card catalogs, or merchandise on racks and a catalog of products. With the third order, for the first time we can organize information, ideas and knowledge free of the limitations of the physical. And that enables us to get past the notion that there must a single right order, whether it’s Aristotle’s, God’s, or Linnaeus’ best guess.

A month inside walled gardens

For some time, I’ve been concerned about the loss of creative work inside corporate social networks, so I’ve avoided posting unique text or images into Facebook, Twitter, or LinkedIn.

I didn’t want to give away my rights — give away a part of myself — every time I posted in a walled garden. Besides, the manic  stream of trivia whizzes by without much opportunity for contemplation. That’s not social media, it’s oversocial media.

Of course, simply autoposting my microblog content on those services missed opportunities for interaction. So I thought I’d see if thoughtful conversation was possible inside the walled gardens, and whether I could archive those discussions outside on the open Web. About a month ago, I decided to conduct an experiment.

Starting October 22, I began carefully reading the streams, looking for opportunities for meaningful discussion. I checked my TMI filter at the door. I came across some pretty spectacular emotional train wrecks and a few too many updates about cats-in-boxes.

However, I did find people who were willing to take time to craft thoughtful responses and sustain conversation threads. I soon got into some interesting discussions about the election, education, and politics (a few excerpts will follow), and it was really fun and stimulating.

Since I spent a good bit of time crafting well-considered prose, I tried to find software that would capture and preserve my words outside the corporate walls. I didn’t have much luck, except with one attempt: after Twitter deleted 3 years of my entries — and then brought them back (which I discovered was not uncommon) — I did find a PHP script to archive my tweets. However, for Facebook, I had to go old-school: I copied and pasted my comments into Open Office.

Now the month is over. I’m glad Facebook and Twitter sparked my interest in threaded discussions, and I enjoyed participating. However, that content would have been lost — locked up forever in a space where I could not protect it — if I hadn’t worked to save it.

At the beginning of my experiment, I responded to Wired’s debate about the open Web and the closed Web, and, last week, I read Tim Berners-Lee’s case for openness and transparency. I know that the proprietary world of Apple apps and the preferred-bandwidth model of commercial ISPs is more lucrative. I know the pendulum spirals between “information wants to be free” and “information want to be expensive” and I think we come out at a more expansive level most of the time. It’s just that the exclusionary approach makes me nervous.

There was, however, an important side effect from my experiment. While paying more attention to the social media stream, I fully reorganized my Twitter lists to capture my recent research on the idea and experience of learning.

I know the pendulum spirals between “information wants to be free” and “information want to be expensive” and I think we come out at a more expansive level most of the time. It’s just that the exclusionary approach makes me nervous. It still does.

I’d been asking: What is learning, really? What are the powerful ideas and approaches that inspire teachers and students? What can I, myself, learn to bring into my role as a father and as a volunteer in a 2nd-grade public school classroom … a classroom of students who will soon enough be part of the high school class of 2020 and the Elderhostel cohort of 2070? (Or, as Stewart Brand would have it, 02070.)

I followed the tweets of Maine’s first TEDxDirigo held in early October. Through the event’s lead organizer, Adam Burk, I found a multiple-author blog about learning and education called Cooperative Catalyst. I read the passionate posts of  people who have been developing and testing and reconsidering their approaches to learning and education for years. They are mentors, teachers, and learners in the best sense.

So, this was actually the highlight of my experiment. Twitter helped me find an organic collective of caring, intelligent people posting and commenting on a WordPress blog. The stream still works best as a pointing mechanism, but I found the meaningful, valuable space … elsewhere.

Now … I wonder what next month will bring.

Excerpts from the experiment

So, here’s some of what I wrote last month inside the walled gardens. (Just so I don’t lose it.) Unfortunately, I do not have the right to republish both sides of these conversations … and perhaps, really, not my own, either! Let’s just say I’m saving this writing for scholarly research.

Facebook – October 22

Twentieth-century marketing used fear — reinforced insecurity and fear of “others” — and mixed it with a deliberate obfuscation of true risk assessment to get attention to sell product, and 24-hour news programming only exists to fill the space between the commercials.

One sign of hope is that programmed-TV-channel viewership continues to go down for younger people. Do you think college students have more tuned hype filters these days? Are they more skeptical? Looking for research …

Facebook – October 22

I’m starting to feel as if I am in a parallel universe: by the time I learn about the scream-of-the-day (from the echo-chamber land of mass media), the hubbub has already died down.

On the one hand, I am relieved to not waste my energy on unimportant trivia. On the other hand, I feel as if I’ve missed out on something: those water-cooler moments. In the old days, they called it the lowest-common-denominator.

With no programmed TV service (broadcast, cable, satellite) in our house, though, I still feel connected, especially with Hulu and Netflix. But am I experiencing the world in a different way than the breaking-news afficianados? From a civic point of view, is this positive or negative?

Incidentally, I also began an experiment one month ago to participate more in the walled gardens of Facebook and Twitter — in conversations like this one — to see if such dialog was possible, and what I was losing by committing my words to proprietary, corporate social media.

I’m writing a summary, and posting what I wrote in a blog entry, and I hope you’ll give me permission to post both sides of this one…

Chronicle of Higher Education – November 4

Of course, education is more than just a commodity or service relationship.

However, if business and marketing are evolving to focus on all types of mutually-satisfactory exchanges between people, then we need more sophisticated ways to evaluate success in the exchange of knowledge and experience between our schools and our students.

Are we creating valuable, meaningful, and authentic experiences through our whole offering? Experiences that will resonate for a lifetime? Experiences worth the cost of admission?

I think Gilmore & Pine on Authenticity is worth a look …

Facebook – November 4

Evolution continues to crush black-and-white perspectives. They just can’t be sustained, and the last gasp of a failing world view is the loudest just before dying away. “Do not go gentle into that good night. … Rage, rage against the dying of the light.”

The world is becoming more complex and interrelated, and fear of the unknown devolves to binary thinking: “you’re with us or agin’ us”, “you were born in some other country”, “it’s all a conspiracy,” “they’re out to control us.” We saw such thinking on all sides this time, including vilification of the “Tea Party.”

But evolution continues to crush black-and-white perspectives. They just can’t be sustained, and the last gasp of a failing world view is the loudest just before dying away. “Do not go gentle into that good night. … Rage, rage against the dying of the light.”

Thomas Frank’s book focused on the midwest, one of the most recent regions to succumb to the fear of “otherness.” If we seek to understand and recognize that fear, we can avoid the same hell.

On Cooperative Catalyst – November 3

Thanks to you and your partners, Adam, for bringing TEDxDirigo to life. I agree that introductions to great ideas, coming from the thinkers themselves, can be a significant addition to education at all levels.

Last summer, Fast Company ran an interesting article on that topic by Anya Kamenetz, author of D.I.Y.U.

The responses were informative. I was especially taken with a comment from Open Culture — which I consider to be one of the best curators of free educational videos from around the Web.

They wrote: “Will watching 18 minute lectures – ones that barely scratch the surface of an expert’s knowledge – really teach you much? And when the 18 minutes are over, will the experts stick around and help you become a critical thinker, which is the main undertaking of the modern university after all?”

That gets back to your proposal, as well as the Innovation Lab in Loveland, Colorado. Once a mind is sparked by video presentations of engaging insights, how do we turn that enthusiasm into sustained critical thinking? How do we teach and model techniques for discarding 99% of the trivial information that crosses the oversocial media threshold and for selecting the most meaningful interactions, virtual and in person?

You are right: it’s not about quantitative standards. But effective lifelong learning certainly does require teachers, mentors, task-masters to show us how to develop and use discriminating reason to pay attention to what’s worthwhile.

Fred Sheahan – November 9

The fields of traditional education and online learning are on a collision course, and I think you’re right: one of the greatest sources of friction is the different pace of each.

Although titles are valuable in providing a context for the work, in a field that is changing as quickly as ours, the responsibilities and the titles will change rapidly, too. At the same time, the slower pace of structural change in educational institutions can prevent the nimble decision-making required in this new environment.

The governance process for online communications at a school — from marketing and engagement, to learning and business processes — is an excellent indicator of whether the school is ready to seize the opportunities.

Find out how institutional strategy and online communications are aligned, and how decisions are made, short-term and long-term. Who are the executive sponsors? To what degree are advisors able to advocate for their own constituencies and also understand and support the overall institutional values and identity.

But don’t worry much about the titles themselves. They’ll be different in 6 months.

Fred Sheahan – November 19

Regardless of whether we are “digital natives” or “digital immigrants,” some people are more comfortable with exposing their self-identities publicly than others. I don’t think age matters that much.

I’d like to suggest that we are hard-wired to be social to some degree and hard-wired to be solo to some degree, depending on the individual and the influence of the surrounding culture. Regardless of whether we are “digital natives” or “digital immigrants,” some people are more comfortable with exposing their self-identities publicly than others. (Some prefer contemplation in life over amassing Twitter followers.) I don’t think age matters that much; these traits are, I believe, deeper personality-based preferences.

In 1961, Jane Jacobs wrote about that dance between public and private spaces in New York.  Just as we benefit from those clear distinctions in the real world, so, too, are such boundaries important in our virtual lives. For example, I think the presence of a private virtual space right next to a public space is an apt application of the “creepy treehouse” effect.

However, having grown up in a medium-sized town where you were always seen and being seen, I can certainly remember feeling like I was in a fishbowl and wanting the freedom of urban anonymity. After that exploration, though, I realized what was missing, and chose to return to small city life and the expectation of responsibility that comes along with being seen by people you know all the time. (A friend of my uncle described that experience in an article she wrote about him some time back.)

With the Internet, we have made effortless the ability to try out new identities online without having to go urban, and such virtual promiscuity comes with little cost. Trustworthiness cannot be easily judged. Even “real-name” profiles can’t always be evaluated: “Is that person really who s/he says?” Multiple identities are easily juggled. I think the only real way to verify that an online profile matches a real person is to meet them in meatspace.

I’m not sure that online services are really ready to provide a real small-town experience. Imagine this: a social network that brings together people with very different beliefs, forces them to interact randomly, imposes severe consequences when they behave outside the norm, and makes it very difficult to leave. Some would choose to participate. Many would grow into stronger, yet more compassionate people. Unfortunately, I suspect most would prefer the online echo chambers of self-selected beliefs and believers. Much easier.

But, they might watch for the vicarious thrill.

What financial crises teaches us about information

“A 2008 Associated Press study on how young people consume news found that participants “showed signs of news fatigue; that is, they appeared debilitated by information overload and unsatisfying news experiences. Many consumers in the study were so overwhelmed and inundated by news that they just did not know what to do.”

“The technology utopians tell us that the problem is not too much information. What we need are better filters, better ways to search. That’s like saying we need a better alternative to oil. Yes, absolutely, but right now we don’t have that better alternative. We can’t just wait around for the better filters to arrive.

“The other problem with the better filter approach is poor quality information. If the information is out of date or plain wrong, then how do you filter it? If the information is badly written and confusing, then how do you filter that? If the information is badly organized and has no metadata then how do you filter that? Filters are not magical.

“There is a greater need today than ever for professional editors and librarians. People who can maintain quality standards when it comes to content. People who know how to organize a website from the point of view of the customer. When it comes to information, we really need to shift back to a focus on quality, not quantity.”

After Social Media by Brian Solis via @fredsheahan

“2010 will be the year that we save us from ourselves in social media … we will stop drinking from the proverbial fire hose and we will lean on filtering and curation to productively guide our experiences and production and consumption behavior and interaction within each network.

“2010 will also be the year that leaders and pioneers stop referring to social media as a distinct category of media as they/we usher in an era of new collective and machine intelligence that improves collaboration and interaction – freeing us to focus on the engagement that engenders long term relationships.”

Towards a new civic ecology by @henryjenkins

“The contemporary communications system is at once struggling with the threat that many major news outlets which have been the backbone of civic information over the past century are crumbling in the face of competition from new media. We may not be able to count on the traditional newspaper, news magazine or network newscast to do the work we could take for granted in the past….

“At the same time, we are seeing expanded communications opportunities in the hands of everyday people — including in the hands of academics and other experts who traditionally had little means of direct communication with the various publics impacted by their work. The problem at the present time is that existing channels of professional journalism are crumbling faster than we are developing alternative solutions which will support the kinds of information and communication needed for a democratic society….

“Thinking about a civic ecology helps us to recognize that while journalists do important work in gathering and vetting the information we need to make appropriate decisions as citizens, they are only part of a larger system through which key ideas get exchanged and discussed.

“We understand this if we think about the classic coffee houses which Habermaas saw as part of the ideal public sphere. The proprietors, we are told, stocked them with a range of publications — broadsides, pamplets, newspapers, journals, and magazines — which are intended to provide resources for debate and discussion among the who are gathered there on any given evening….

“By this same token, the present moment is characterized by both commercial and noncommercial forms of communication. As the comic strip, Zits, explains, ‘If it wasn’t for blogs, podcasts, and twitter, I’d never know whar was going on.’…

Educational reform should go hand in hand with our efforts to restructure the civic ecology. As I’ve shown in my work for the MacArthur foundation, young people need to acquire a range of skills and competencies if they are going to meaningfully engage in the new participatory culture. As they scan the media ecology for bits and pieces of information, they need more discernment than ever before and that comes only if they are able to count on their schools to help them overcome the connected concerns of the digital divide, the participation gap, and the civic engagement gap.

“The Digital Divide has to do with access to networked communication technologies — with many still relying on schools and public libraries to provide them with access. The Participation Gap has to do with access to skills and competencies (as well as the experiences through which they are acquired). And the Civic Engagement Gap has to do with access to a sense of empowerment and entitlement which allows one to feel like your voice matters when you tap into the new communication networks to share your thoughts.

“Unfortunately, we’ve wired the classrooms in this country and then disabled the computers; we’ve blocked young people from participating in the new forms of participatory culture; and we’ve taught them that they are not ready to speak in public by sequestering them to walled gardens rather than allowing them to try their voices through public forums. …

“Jessica Clark and Pat Aufderheide have written about Public Media 2.0, suggesting that we should no longer think about public service media (as if the knowledge simply flowed from above) but rather public facilitating and public mobilizing media that creates a context for meaningful conversations and helps point towards actions which the public might take to address its concerns. It is no longer enough to produce science documentaries which point to distance stars without giving the public something it can do to support your efforts and absorb your insights into motivated action.

“It is no longer enough simply to inform. You must inspire and motivate, you must engage and enthrall the public, if you want to cut through the clutter of the new media landscape.”