Conference hack: Embracing the backchannel at Start (Jeffrey Veen) #heweb09

“We should have someone onstage the whole time to represent the audience. Like an ombudsman does for a newspaper. … So we decided to put a desk on stage and have our friend George Oates fill that roll. She’ll be on Twitter, IM, and email listening to what people are talking about. (We’ll also have volunteers collecting index cards for those not wanting to be online during the sessions.) “

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