“Your customers couldn’t care less about your new look, your new design or whether your dog has just had kittens. … I just wanted the website to work. How thoughtless, cruel and uncaring of me. But then I’m only a customer.” Nobody cares about your website (Gerry McGovern) | Read more.
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Ken Robinson outlines principles crucial for the human mind to flourish, and how to nurture our youngest generations. http://t.co/APyXq9IaLO
4 days ago
@steelemaley @JayCollier When did Wiscasset start investing in the sciences? I think that's great, but I feel robbed of experience.
6 days ago @snappity: Kids don't like to be told "act like adults" and then get treated like children. #mlti2013 #mlti
1 week ago
Who are your best customers? (Groundswell – Forrester)
“If you’re seeking word of mouth, you should know who your best customers are . . . by name. You should be feeding them previews of new products, asking their opinion of features you’re considering, and finding out how they think to build marketing copy. You should get testimonials from them.” Who are your best … | Read more.